Nara Annual Conference - 25th May 2023

General Sir Mike Jackson.  Mike served as Chief of the General Staff and Head of the Army until 2006. He commanded the British in Iraq, UN forces in Kosovo and peacekeeping missions in Bosnia. Jackson was originally commissioned into the Intelligence Corps, specialising in the threat from the Soviet Union. Jackson was also deputy to NATO Supreme Allied Commander Europe, General Wesley Clark.
Talking to our conference theme of the reality behind the hubris Sir Mike will consider the current geo-political climate - reminding us of key events leading to todays’ global instability - as well as explaining how best to manage our teams, all whilst recounting some of the ‘challenges’ faced by him in his exceptional career.

Mark Berrisford-Smith - Economist HSBC
Mark is responsible for advising the Bank in the UK and its business customers on developments in the British and global economies. In the past few years, his work has focused on explaining the mechanics and economic consequences of Brexit, the Covid pandemic, and the impact of the war in Ukraine. He is also actively involved in explaining to HSBC’s customers the economics of the transition to Net Zero. Mark’s expert perspective will give us a hugely informed understanding of the economy today and, more importantly, the potential challenges and opportunities ahead.  

Chen Tsui - Cyber Protect & Prevent Officer
Chen is based in Serious Fraud and Cyber Unit at Hertfordshire Constabulary.  As part of Team Cyber UK network, Chen is responsible for delivering the ‘Protect’ and ‘Prevent’ strands of the Constabulary’s Cybercrime strategy and more generally the National Cyber Strategy, collaborating with partners in both the private and public sector, including peers at a regional and national level.

​From a ‘Protect’ perspective, Chen delivers awareness, education and prevention advice to businesses, charities, and local communities to help reduce the impact of cybercrime against both the public and businesses.

​Chen also works closely with partners and the educational sector to identify and divert young individuals who commit cybercrime offences and offer them alternative paths within the commercial world to steer them away from hacking and committing cybercrime.


Julie White from Bright White Life will be sharing her specialist skill set covering: 

• Recognising the importance of mental health in the workplace
• Understanding common causes and warning signs of mental health issues
• Identifying red flags of mental health issues among borrowers and staff in the real estate sector
• Discussing the role of Treating Customers Fairly (TCF) in mental health awareness
• Promoting mental health education and support in the workplace
• Encouraging action to address mental health issues and promote a healthy work environment

With 1 in 4 people experiencing mental health difficulties, and 46% of people in problem debt also having a mental health problem, awareness of spotting the signs and supporting individuals is vital.